Claims Analyst OMLAU Job at Old Mutual


Old Mutual

Claims Analyst OMLAU Job Post

Location:  Jobs in Uganda 2025 - 2026


Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: April 28 2025

Hiring Organization: Old Mutual

Job Details:

Job Description

Resolving claims efficiently and fairly in a manner that promotes the company’s brand values and provides consistently high standard of customer service across the whole organization.

  • Registering all claims as they come in for processing.
  • Investigating the nature of the claims where necessary and determining insurance policy coverage and reserving.
  • Working closely with the other team members including legal consultants and escalating matters as appropriate within timelines.
  • Maintenance of proper records with details of the claims processed, paid and outstanding.
  • Providing weekly and monthly claims reports for management consideration.
  • Notification to Reinsurance Officer in respect to recoveries.
  • Follow up to obtain full documentation pertaining claims
  • Follow up of all claims to ensure timely payments
  • Follow up of Discharge vouchers sent to clients
  • Coordinate review meetings with both clients and company to monitor services
  • Undertake any other duties as required commensurate with the level of the position.

Qualifications:

A bachelor’s degree in actuarial science or any business-related courses. Professional qualifications such as ANZIF, ACII, DIP CII, AIA DIP-ITC will be an added advantage.

Experience:

  • 5 years’ work experience in underwriting and claims.
  • Practical knowledge of life Assurance business functions and operations and awareness of relationships between functional areas of operation.
  • Ability to work efficiently and methodically to effectively manage caseload and use own initiative.
  • A willingness and ability to learn given that the law changes over time and keeping abreast of new case law and groundbreaking decisions that give the company an advantage when defending claims.

4. SKILLS AND COMPETENCIES.

  • Attention to detail
  • Strong analytical skills in order to be able to assess the merits of any claim and understand the liabilities of insured clients.
  • Computer skills
  • Communication and interpersonal skills
  • Self-organisation skills
  • Prioritisation skills
  • Ability to work with minimum supervision

Application procedure

Interested and qualified? Click here

Date Posted: 2025-04-21

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