Relationship Manager, Diaspora Banking Job at KCB Bank

KCB Bank

Relationship Manager, Diaspora Banking Job Post

Location: Jobs in Uganda 2025 - 2026

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: March 20 2025

Hiring Organization: KCB Bank

Job Details:

KEY RESPONSIBILITIES:
• To grow market share for the diaspora segment by building an effective sales plan for an increased customer base, assets, liabilities, earnings and usage of diaspora bank products and services.
• To ensure the customer relationships are well maintained for the designated portfolio as a retention strategy and increased wallet share.
• Plan, manage and execute campaigns in international markets with high customer potential.
• Develop and execute appropriate plans to retain and grow the bank’s strategic partnerships within the diaspora market.
• Analyze market intelligence across competitors, global markets and champion development of innovative products for the diaspora clientele.
• Drive quality service delivery to Diaspora customers through the agreed bank service level agreements.
• Create product awareness through training programs, support to the bank staff and sales team with an aim of increasing product uptake.
• Maintain a quality diaspora portfolio within the acceptable credit risk exposure.
• Onboard additional digital International Money Transfers to ease diaspora customer journey
• Prepare and maintain appropriate management and regulatory report.

SKILLS
• Business Administration or related business course
• 3 Years banking experience work experience in
• Customer Relationship Management skills at least 2 years in Diaspora Banking
• Sales and business development Skills
• Compliance and risk management skills
• Market and product management
• Stake holder management