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| Pride Microfinance Limited |
Regional Manager Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: March 11 2025
Hiring Organization: Pride Microfinance Limited
Job Details:
Pride Microfinance Limited (MDI) (Pride) is the leading Microfinance Deposit Taking Institution in Uganda with 47 locations countrywide, an equal opportunity employer and is regulated by Bank of Uganda under the MDI Act, 2003. Pride is now looking for young, dynamic and energetic individuals to fill the following position.
Regional Manager
The Regional Manager reports to Manager Distribution and is responsible for Leveraging and optimising people resources, multi channels, business, and risk controls in line with market potential to maximize business growth, retention and profitability targets for the region.
Specific responsibilities for job position include;
• Drive service excellence in the region by planning, continuous monitoring, enforcement of SLAs, service standards and service initiatives with the bank
• Coordinate, monitor and evaluate the implementation of branch work plan /activities in line with regional work plan and support teams to attain branch targets and objectives.
• Keep abreast of local market dynamics, identify changes, risks and opportunities.
• Develop business and marketing strategies for the region to enable achievement of revenue,
• profitability, operating budget and customer satisfaction targets at both branch and individual levels.
• Define the work plan for the region in line with the defined business Strategy.
• Propose improvements to systems and process/information flows.
• Manage operational issues in the Region and ensure provision of necessary resources for
• effective operational performance in line with the budget and business plan.
• Drive and manage the delivery of multi channels sales and service strategy across the region to attract, grow and retain quality and efficiency.
• Provide oversight over implementation of bank risk management programs across all branches within the region.
• Identify and assess the risks faced by the Branch within the region and maintain an effective system of controls to minimize exposure.
• Manage and monitor compliance with procedures, bank policies and guidelines
• throughout the assigned region (by undertaking periodic reviews of credit requests, KYC, ATM cash counts, etc.)
• Relationship management with clients and potential clients to enhance acquisition, retention, and growth.
• Drive and maintain high standard of customer service and satisfaction while ensuring that queries and/or complaints are handled promptly with due care.
• Provide supervisory leadership to the department and lead in the implementation of the performance management and Human Resources practices of the Bank
Financial Responsibility
Responsible for the delivery of annual Regional and branch budgets
Minimum Academic Education & Training
Bachelor’s degree in business administration, Commerce or other related fields
Skills & Experience
• 6 years’ experience in a Banking Business Growth role with 2 years as a Branch Manager
• Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think logically.
• The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters,
• easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner.
• Should have a good understanding of Branch Banking systems, process and business.
• Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
• Ability to think out of the box and drive change and innovation.
Business Behaviours
• The ability to communicate clearly both verbally and in written form.
• Takes clear accountability and focuses on delivery of broader corporate goals.
• Ability to take decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate positive image and role model the Banks values.
• Must be a person of impeccable integrity.
For internal staff to qualify for the above positions, they should have met expectations in the recently concluded performance evaluations.
Application procedure
Interested candidates should forward their applications to the HEAD PEOPLE &
CULTURE, at the address below, email to recruitment@pridemicrofinance.co.ug or using this
link https://www.pridemicrofinance.co.ug/jobstenders/ not later than March 11, 2025; with a detailed curriculum vitae, letters of recommendation from 3 referees, copies of academic transcripts, postal address and a daytime telephone contact.
Date Posted: 2025-03-07
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