Quality Assurance System & Process Specialist Job at RCS Consult

RCS Consult

Quality Assurance System & Process Specialist Job Post

Location: Jobs in Uganda 2024 - 2025

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: October 20 2024

Hiring Organization: RCS Consult

Job Details:

Our client, Sim Packaging Solutions Limited seeks to recruit a highly competent, hardworking and self-motivated individual to fill the position of Quality Assurance System & Process Specialist. The Quality Assurance System & Process Specialist will be responsible for ensuring the products meet established quality standards and industry benchmarks.

Key Duties and Responsibilities
Leadership, People, Culture & Linkage
• Ensure employees have the right knowledge for the job and work to eliminate losses due to human error and insufficient procedures.
• Leverage leadership and technical knowledge to support the Quality Pillar of the continuous improvement program.
• Guide the team on loss prioritization and elimination. You will also set the road map to move away from reactive quality checks to proactive monitoring of key quality parameters.
• Builds quality and consumer safety skills and knowledge through coaching and training of factory team.
• Develop working relationships with cross-functional teams to ensure the breadth and depth of the teams’ knowledge in the areas of quality control and quality assurance.
• Build skills and improve flexibility and continuity among Quality analysts by maintaining a subordinate development program.
Quality Systems Management
• Drive continuous improvement through WCM programs
• Monitor the implementation of quality system procedures through regular internal quality audits to ensure compliance and continuous improvement.
• Ensure all-time readiness for audit of the QMS by ensuring the highest compliance to established standards and regulatory requirements.
• Establish, implement and maintenance of good manufacturing practices as per ISO 22716 respectively.
• Coordinate and oversee the external audits in pursuance of certification of the company management systems such as ISO 9001, and ISO 22716.
• Verifies compliance of site operations to MPL QMS and other applicable quality-related requirements through a program of internal audits
• Shall verify all documented procedures are sufficient to the extent necessary to ensure the consistent application of quality and the validity of the results as per ISO standards.
• Ensures complete, accurate and on-time submission of the annual Quality Verification program.
• Ensures that MPL and applicable external standards and requirements are accurately represented in local procedures and work instructions.
• Reviews and analyses site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement.
• customer required audits/certifications.
• Carry out scheduled supplier and distributor audits.
Testing & Measurement
• Ensure physical analysis of PM, inspection of RM and final products against specifications to determine compliance and conformity to set quality standards and technical specifications approved testing procedure and ensure release is done in a timely manner.
• Supervise the key product processes at the mixing stage, oversee the laboratory testing activities and supervise daily activities & deployments of the team
HACCP, Hygiene, Cleaning
• Develops, implements, and updates hygiene plan, pre-requisite programs, Critical Control Point (CCP) and Operational Pre-requisite Program and ensures mitigation of consumer safety risks through HACCP validation and ongoing verification.
Trade market quality
• Coordinate and manage all in-trade quality conformance.
• Coordinate and actively manage consumer and customer complaints.
• Coordinate the recall of products from trade in liaison with Distribution and sales for business continuity.
• Coordinate regular trade/ consumer quality perception surveys with sales and manage any issues arising to improve the company's Quality perception.
• Fast-track the Inspection of returned goods for proper decision-making.
Deviation Management
• Follow-up, and monitor timely close out of all Change Controls and deviations.
• Follow-up, monitor and verify effective implementation of CAPAs related to deviations, market complaints, recalls, and Out-of-Specifications (OOSs).
• Report monthly and track Change Controls, deviations, and CAPA closures on an aggregated level.
• Participate in investigation teams to find the root cause for quality-related events such as deviations and Out-of-specifications (OOSs).
Innovation
• Develop research programs incorporating current developments to improve existing products and study the potential of new products
• Oversee all aspects of the research program and experiments.
• Manage trial or testing programs for products/services through the management of staff and assignment of staff and utilization of resources.
• Perform product reviews, verification, and validation for new & existing products to ensure conformity with customer usage, market trends and required standards of quality.
• Responsible for the optimum use of the available funds and managing the sanctioned budget.
• Generate Cost Efficiency Savings from Material Wastes, Labour Productivity, and other Operating Expense to support the Factory's Objective of continuous reduction in Conversion Cost (CPT)
• Design a quality assurance program at the site to drive safety, productivity improvement, cost, improvement of asset lifetime, asset utilization and reliability
Financial Management
• Monitor and ensure zero waste across the different manufacturing processes.
Risk Management
• Identify the department’s risks, and their various mitigations and keep track of them.
Compliance
• Ensure regulatory compliance regarding product certification.
• Adherence to all Movit Group and In Country Policies and Procedures.

Skills and requirements
• Hold a bachelor’s degree in: Biology, Biochemistry, Chemistry, Chemical engineering, or any other related science discipline from a recognized institution.
• Internal Quality Auditor certificate in QMS
• Knowledge in SAP
• Awareness of occupational health & safety
• Minimum 5 years of relevant experience in the FMCG Industry preferably in the quality department.
Behavioural
• Must be of unquestionable integrity, Honesty, Trustworthiness and Professionalism
Leadership
• Must be a team player.
• Strong Leadership potential to effectively drive a business agenda and operational coordination of activities.

Knowledge.
• Advanced experience with MS Office
• Risk-based thinking and decision-making
• Good understanding of GMP
• Knowledge in TPM, KAIZEN, ISO, MDWT, Six Sigma or any other operations excellence methodology.

Skills
• Excellent communication skills (both oral & written)
• Good analytical skills

Attributes include:
• Good at troubleshooting.
• Self-starter & team working skills.
• confidence and impartiality in decision-making.
• Strong interpersonal skills.
• Good time management and organizational skills.
• Ability to work under minimal supervision.

Growth Potential:
• The successful candidates will be set up for cross-functional growth to Quality Assurance Manager/Production Manager Research & Development Manager or Occupational Health, safety, and Environment Manager.

Physical Requirements and Environmental Conditions
• Frequency of travel: Occasional travel is required for meetings; location may vary and may require overnight stays.
• Light physical activities and efforts required working in an office environment.