Customer Sales Representative Job at Watu

Watu

Customer Sales Representative Job Post

Location: Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: January 02 2024

Hiring Organization: Watu

Job Details:
ESSENTIAL JOB RESPONSIBILITIES
• Drive sell out by conversion of cash customers to credit)
• Increase in revenue through increased credit conversions within the stores
• Ensure effective and efficient route compliance
• Increase of store coverage by 12 new stores per month to increase the Simu universe
• Build sound relationships with all customers, dealers/ store owners based on mutual trust and
• goodwill.
• Provide continuous feedback as per client requirements(competitor activities, promotions, incentives, innovations, pricing, planograms)
• Identify training needs and escalate to trainer for action (including refreshers for stores that are
• finding difficulties in maintaining sell out
• Monitor competitor’s new innovations and Market sensing, and in-store pricing
• Ensure all company assets are maintained according to company policy
• Negotiate for Prime/Front Space to maximize on visibility of Watu Simu retail elements
• Check on store capacity and stock status for appropriate Simu sell out
• Report back on VOC in a timely manner for quick fix to be implemented
• Follow through to ensure that personal quality and productivity standards are consistently and
• accurately maintained
• Plan and prioritize, demonstrating abilities to manage competing demands
• Check accurate pricing, promotional pricing, competitor pricing
• Any other task assigned by management.

KPIS
• Assigned Route Plan Units Performance
• Business Development (min 8 stores per month)
• Activity of Dealers / POS in route plan (85% AR)
• Dealer & POS Compliance
• Assigned stores (POS) - Off_Rate - Target below 8%
• Actively tracking and escalating from performance dashboards &/Or weekly Retail Mapping / Management
• Meeting
• Dashboards included;
• SIMU DS performance
• WS: Simu Sales Anomalies
• WS: Simu Fraud Investigation

KNOWLEDGE, SKILLS AND ABILITIES
Education (degree/diploma)
• Minimum -Diploma in any business related field
• Experience Minimum of 2 years’ experience in sales and Marketing and 1 years of experience working with a credit /fin tech company

Knowledge and skills
(General and technical)
Personal characteristics
• Integrity - take ownership of assigned people and tasks
• Empathy and advanced negotiation skills - ability to understand client and protect business interests at the same time
• Independent problem solver - proactive approach to everyday challenges
• Humility and motivation - We are looking for someone who does not misuse the authority and can motivate people in positive and forward thinking ways
• Result driven and hungry to be the best

Technical Skills
• Good computer skills.
• PS. Women are highly welcome to apply.