Officer, Wintel and Unix Support Job at Standard Bank

Standard Bank

Officer, Wintel and Unix Support Job Post

Location: Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: September 29 2023

Hiring Organization: Standard Bank

Job Details:

Job Description
Ensures the integrity of all server infrastructure in Primary and Secondary Datacenters and servers on cloud is optimal through periodic operations. The operations include Installation, Configuration and maintenance of Enterprise Infrastructure to ensure stability of the environment.
• Handles Support issues for servers, desktop and laptops
• Abide to Incident, Change and Problem management and SLA. Follow up on all assigned issues
• Implement Change with minimum Business disruptions
• Improve Service through targeted Improvement Programs
• Standardise and optimise service offerings across all locations
• Instal, manage and maintain all Unix and Wintel Environments
• Instal, manage and maintain all Hypervisor Environments
• Abide to Incident, Change and Problem management and SLA

QUALIFICATIONS
• Undergraduate degree in IT or a related field. MCSE or equivalent
• 3 years extensive technical experience in IT Enterprise Environment
• Knowledge of WAN/LAN technologies
• Knowledge of different DHCP, AD, MAIL, DNS technologies
• Scripting and programming languages used to automate maintenance tasks
• Knowledge in both Windows and Linux OS Platforms
• Knowledge in VMware Administration and deployment

ADDITIONAL INFORMATION
Behavioral Competencies:
• Adopting Practical Approaches
• Exploring Possibilities
• Managing Tasks
• Meeting Timescales
• Team Working

Technical Competencies:
• Application Knowledge for Support
• Capacity Management
• Database Administration
• License Management
• Service Level Management
• Service Management Processes