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| Q-Sourcing Limited |
2 Grievance officers Job Post
Location: Jobs in Uganda 2023 - 2024
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 02
Deadline: August 11 2023
Hiring Organization: Q-Sourcing Limited
Job Details:
At all times the job holder will:
• Follow the grievance procedure to receive, acknowledge, record, investigate, respond and close out all grievances.
• Engage relevant stakeholders at every stage of the grievance mechanism to ensure progress to deliver closure of grievances
• Undertake all the required reporting requirements using the available tools not limited to grievance form hard copies, grievance log sheet in excel and the social management database system – ISOMETRIX
• Make recommendations to enhancements of the grievance procedure in line with international best practice as well as any provisions required by the legislative framework of the state
Qualifications / Experience required.
• Degree in Human Resource, Social Sciences or related field
Experience:
• Minimum 3 years’ experience in community development project environment and or in other similar (NGOs), advocating or negotiating favorable outcomes with external stakeholders with best practice grievance procedures.
• High Proficiency in the usage of computers and appropriate software’s such as Database software like Microsoft Access, Project, Excel, Word, PowerPoint, Social data software.
• High level of interpersonal skills and good verbal communication skills. Good analytical and reporting skills
Application procedure
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-TOTAL-GO-GRIEVANCE OFFICER”
Note:
Deadline for applications is not later than 8:00 am, 11th August 2023
Only shortlisted applicants will be contacted.
Date Posted: 2023-08-10
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