Telesales Representative (Inbound) Job at M-KOPA

M-KOPA

Telesales Representative (Inbound) Job Post

Location: Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 13 June 2023

Hiring Organization: M-KOPA

Job Details:

Job Purpose
As a holder of this role, you will receive inquiries from potential and existing M-KOPA Customers who want to purchase products offered by us, assist the sales team to close sales, and maintain good customer relationships

You will report to the Telesales Team Lead.

Main Responsibilities
• Inbound Leads fielding: You will receive calls and inquiries from potential customers enquiring about the acquisition of phones from the current portfolio of phones that we offer.
• Conversation objectives: You will ensure the campaign achieves its conversions and goals to help us grow as a company.
• Quality goals: You will ensure the quality of calling follows the set quality standards
• Talk time goals: You will adhere to expected talk time benchmarks to maximize productivity

Incumbent Requirements
• Have a good academic qualification Certificate/Diploma and above
• Have BPO Industry/Call center industry experience
• Be passionate and good in sales.
• Have excellent skills in communication
• Be convincing and experienced in persuasion
• Conversant with basic working tools; Outlook and Microsoft Office.
• Be result-oriented and self-driven
• Have good ethics and integrity
• What's In It For You
• Great compensation package
• Private health insurance (inpatient outpatient, maternity, eye care, and dental)
• Group Life Cover
• 21 days per annum (excluding public holidays). Annual leave is accrued at the standard rate of 1.75 days per month